Inflatable Dog Pillow Cone Collar Alternative After Surgery, Donut Soft Head/Neck Cone for Beagle Dachshund Medium Dogs, etc, Protective Comfortable E Collar Recovery Cone Does Not Block Vision
52% OFF
Free Gift
Shipping Policy
Return PolicyFree Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side. Final sales items or free gifts are not acceptable for a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier.We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +8619359849471
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment. Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +8619359849471【Size Option: M(Neck Circumference:10.2''-15''in)】: This option is suitable for MEDUIM-SIZED DOGS(such as Beagle, Jack Russell, Dachshund, etc.)whose neck circumference is between 10.2''-15''in, Please take out a tape measure to measure your dog's neck circumference before buying. Then find our size chart and choose the appropriate size (1.If your dog has very long legs or nose, buy one size larger! 2.If your dog's neck circumference is stuck between two sizes, buy one size larger!)
【Provide 7*24 Hours Satisfactory Service】：If you have any questions about choosing a cone’s size, or cone attributes or have any dissatisfaction or after-sales problem, please feel free to send a message to our email. We will give you a most satisfactory answer and solution within 24 hours. （Please be sure to carefully read the two user manuals in the packaging box after purchasing, otherwise it will reduce the cone's usability by half）
【Use Under The Supervision Of The Owner】：When wearing cones in the early stages, please be sure to use them under the supervision of the owner, because inflatable material may cause a small number of mischievous or uncomfortable dogs to damage the cone with their teeth or nails, which is a normal thing. In addition, we have analyzed that pets are prone to breaking free, so our packaging instructions include how to reduce the probability of such problems occurring! Please read carefully!
【Inflatable Precaution】：Due to the fact that the pump is made of plastic, it is easily damaged during transportation. To provide buyers with a better experience, we don't provide a pump. Buyers can use their mouth or purchased pump to inflate the cone. We will clean all the inflation valves before shipping. In addition, due to the pressure on the cone when the dog is in use, most cones require a small amount of gas to be replenished within a week, which is not considered a leakage phenomenon!
【Enjoy Our Perfect Cone!】：Our cone is different from plastic cones in that it does not affect pets' vision and provides an adjustable and comfortable pillow to help them eat and sleep normally after surgery, promoting recovery. In addition, we have upgraded the fabric of the cone to be waterproof and anti-stick to dog hair, making it easier for owners to clean the cone! This is a new cone highly recommended by veterinarians. Let's join this joyful healing journey with fur babies!
